What We Do

Transportation:

These volunteers transport and accompany clients to and from appointments. Clients can be assured the volunteer has a good driving record, a valid drivers license, automobile insurance and a reliable vehicle. When the volunteer is required to handle a wheelchair, we make sure the volunteer assigned is capable of doing so.

Dinner Delivery:

These volunteers deliver an evening meal to homebound or physically challenged clients. The meals are prepared by any of four local vendors. This is our ONLY service that has any cost to the client. The client is required to reimburse the driver for the cost of the dinner when it is delivered. This service is provided 5 nights a week.

Family Caregiver Relief:

These volunteers provide respite (time away) to the primary, full-time caregiver while providing companionship and a safe environment for the care recipient.  They are comfortable with folks with illness or disabilities. They interact well with the care recipients, and though they cannot provide medical assistance, they are trained to respond properly to emergency situations.

Minor Repairs:

These volunteers provide assistance in areas of small repairs and minor installations.

Shopping and Errands:

These volunteers assist our clients in purchasing food, household, personal care items and medications. They also assist in doing other necessary errands (banking, post office, etc). This service can be performed with a client or for them.

Case Management/Resources:

Our office professionals also provide the following:

• Professional case management to our clients, their families, and the community.

• Assessment of clients needs and appropriate referrals to other agencies when a client or family requests help in an area not provided by NWC.

• Resource center for publications and literature relating to issues in areas of health and social services.

• Networking with other agencies as a way to provide information to the community.

Reassurance Phone Calls:

These volunteers make regular telephone calls to check on the welfare of a client, and to respond with emergency procedures if necessary.

Friendly Visiting:

These friendly and concerned volunteers enhance the quality of life and relieve loneliness of homebound and disabled persons through on-going and regular visits.

Benefits Assistance/Business Help:

The volunteers who work in this area have a basic knowledge of accounting, banking
and insurance procedures; decision-making, organizational and communications skill.

They can help:

   • reconcile bank statements
   • assist with organizing and paying bills
   • complete Medicare and / or other medical insurance papers
   • gather information for casualty losses / claims
   • prepare papers for tax reports
   • open and sort mail
   • assist with correspondence
   • consult with family members on business issues
   • research and write about business affairs